• Q.   Is my online purchase secure? • A.   Yes.  We use Pay Pal, the secure payment processor to millions of Ebay users.   • Q.  How long after purchasing will it take to set up my hosting site? • A.  Usually within one business day.  However, on average, we will have you set up within two to three business hours of receiving the payment confirmation from Pay Pal. • Q.   When is payment due? • A.    A payment is due at the date of sign-up then on the anniversary of that date. • Q.   What happens if I have a late payment? • A.    A late payment fee of $15.00 is charged if payment is not received within 10 days of annual billing. • Q.    Is there a grace period before my site is suspended? • A.     There is a 20 day grace period.  If payment has not been received during that period, your site will be suspended pending the receipt of your payment.   • Q.    What happens if my site is suspended? • A.    You will be charged a re-connection fee of $40.00 plus the outstanding Annual Bill, plus the late fee of $15.00

Frequently Asked Questions